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12 / February / 2021 : 09-58

The Role of Marketing Automation in Business


Marketing automation is the practice of using software and technology to streamline and automate marketing processes, allowing businesses to more effectively target and engage with their audience. This can include everything from email marketing and social media management to lead generation and customer relationship management.

One of the key benefits of marketing automation is its ability to save time and resources, allowing businesses to focus on other areas of their operations. By automating repetitive and time-consuming tasks, such as email campaigns and social media posts, businesses can free up their marketing teams to focus on more strategic initiatives and creative work.

In addition to improving efficiency, marketing automation can also help businesses to better understand their audience and create more personalized and targeted marketing campaigns. By tracking and analyzing customer behavior and interactions, businesses can gain insights into their preferences, needs, and pain points, which can inform the development of more effective marketing messages and campaigns.

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Published on 12 / February / 2021 : 09-58
Published by Liana Aloyan

Journalist, columnist. Liana studies at the Faculty of Russian Philology of Khachatur Abovyan State University. She has been working at Yelaket (Yelaket.am) news agency since 2019 as a journalist and columnist. Writes articles about business and marketing. Liana is a member of "Media association" since 2020.

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