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19 / February / 2021 : 11-35

The Art of Negotiation in Sales and Business


Negotiation is a fundamental skill in sales and business that involves finding mutually beneficial solutions to conflicts or disagreements. Successful negotiators are able to balance their own interests with those of the other party, ultimately reaching an agreement that both sides can be satisfied with.

One of the key aspects of successful negotiation is preparation. Before entering into a negotiation, it is important to have a clear understanding of your own goals and priorities, as well as those of the other party. This might involve doing research, gathering data, and analyzing the other party's needs and interests.

During the negotiation process, it is important to actively listen and communicate effectively, building trust and rapport with the other party. This might involve asking clarifying questions, acknowledging the other party's perspective, and finding common ground.

Ultimately, the goal of negotiation is to reach an agreement that both sides feel is fair and equitable. This might involve compromise, creative problem-solving, and a willingness to explore alternative solutions.

By mastering the art of negotiation, individuals and businesses can improve their ability to reach mutually beneficial outcomes, build stronger relationships with clients and customers, and ultimately achieve greater success in their endeavors.
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Published on 19 / February / 2021 : 11-35
Published by Liana Aloyan

Journalist, columnist. Liana studies at the Faculty of Russian Philology of Khachatur Abovyan State University. She has been working at Yelaket (Yelaket.am) news agency since 2019 as a journalist and columnist. Writes articles about business and marketing. Liana is a member of "Media association" since 2020.

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