26 / April / 2021 : 11-44
The Art of Creating a Memorable Customer Experience
Creating a memorable customer experience is an art that businesses must master to stay competitive in today's market. A positive customer experience can lead to repeat business, increased customer loyalty, and positive word-of-mouth advertising. Key elements of a memorable customer experience include personalization, convenience, and exceptional service. This involves understanding the customer's needs and expectations, offering tailored products or services, providing a seamless buying experience, and going above and beyond to meet customer needs. Creating an emotional connection with customers and establishing a relationship built on trust and mutual understanding can help businesses to create a lasting impression that sets them apart from the competition.
Published on 26 / April / 2021 : 11-44
Published by
Liana Aloyan
Journalist, columnist. Liana studies at the Faculty of Russian Philology of Khachatur Abovyan State University. She has been working at Yelaket (Yelaket.am) news agency since 2019 as a journalist and columnist. Writes articles about business and marketing. Liana is a member of "Media association" since 2020.
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