13 / February / 2022 : 14-19

The Benefits of Small Gifts in Business Deliveries

Small businesses often face tough competition from larger companies, making it essential to provide exceptional customer service to stand out. One way to achieve this is by offering small gifts during deliveries, which can help build customer loyalty, generate positive reviews, and encourage repeat business.

Small gifts can be something as simple as a handwritten note, a personalized thank-you card, or a small sample of a product. These gestures can make customers feel appreciated and valued, increasing their likelihood of returning for future purchases. In addition, small gifts can help small businesses differentiate themselves from larger competitors, who may not offer the same level of personalization.

Small gifts can also generate positive reviews and word-of-mouth referrals, as customers are more likely to share their positive experiences with others. This can be particularly beneficial for small businesses that rely on local customers and community support.

In conclusion, offering small gifts during deliveries can provide a range of benefits for small businesses, including increased customer loyalty, positive reviews, and differentiation from competitors.

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Published on 13 / February / 2022 : 14-19
Published by Liana Aloyan

Journalist, columnist. Liana studies at the Faculty of Russian Philology of Khachatur Abovyan State University. She has been working at Yelaket (Yelaket.am) news agency since 2019 as a journalist and columnist. Writes articles about business and marketing. Liana is a member of "Media association" since 2020.

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