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29 / May / 2022 : 10-42

Multichannel Marketing Strategies: What You Need to Know


Multi-channel marketing refers to the use of multiple channels to reach and engage with customers, including email, social media, mobile apps, websites, and physical stores. The goal is to create a seamless and consistent customer experience across all touchpoints, regardless of where the customer is interacting with your brand.

Effective multi-channel marketing requires a deep understanding of your target audience and their preferred channels, as well as the ability to collect and analyze data across multiple sources. By leveraging insights from customer behavior and preferences, you can tailor your messaging and offers to each individual, increasing the likelihood of conversion and loyalty.
Ultimately, a successful multi-channel marketing strategy requires a balance of creativity, technology, and customer-centricity.
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Published on 29 / May / 2022 : 10-42
Published by Liana Aloyan

Journalist, columnist. Liana studies at the Faculty of Russian Philology of Khachatur Abovyan State University. She has been working at Yelaket (Yelaket.am) news agency since 2019 as a journalist and columnist. Writes articles about business and marketing. Liana is a member of "Media association" since 2020.

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