20 / June / 2024 : 14-41
How mobile phone networks are embracing AI
Last week, Apple became the latest mobile phone firm to
announce that it will be adding
artificial intelligence (AI) to its handsets’ operating system.
Called Apple Intelligence, and also due to be
incorporated into the phones’ Siri chatbot, it aims to make them easier and
quicker to use. And turn Siri into even more of a personal assistant.
It follows after Samsung’s Galaxy AI, and
Google’s Gemini AI for its own Pixel handsets.
This increased of use AI means phones will be
doing a lot more computing, and that means they’ll produce and use a lot more
data. This is going to put more strain on the mobile phone networks, such as
the UK’s O2, EE, Vodafone and Three.
To help them cope, telecoms firms such as
these are also increasingly introducing AI, says Ian Fogg, director of network
innovation at research consultancy CCS Insight.
“Network operators are using AI to manage the
radio frequencies dynamically, to provide an optimum level of service. And to
manage cell towers, for example, so they use less energy at times of lower
demand."
Such increased use of AI to look after mobile
phone networks is now very much global. In South Korea, Korea Telecom is now
able to localise and fix faults within a minute, thanks to AI-enabled network
monitoring, says Alex Sinclair, chief technology officer of the GSMA, the body
representing global mobile operators.
Meanwhile, AT&T in the US is using
predictive, AI algorithms schooled on trillions of previous network alerts to
warn it when things are about to go wrong.
And AI is also being used to manage how increasingly massive data centres use energy to keep their servers cool and optimise storage capacity.
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