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06 / February / 2023 : 10-19

Leveraging Customer Insights for Improved Product Offerings


Utilizing customer insights to improve product offerings is a crucial strategy for businesses looking to stay competitive in today's market. By listening to feedback and analyzing data, companies can gain valuable insights into the needs and preferences of their customers. This information can then be used to improve existing products or develop new ones that better meet customer needs. By tailoring their offerings to customer preferences, businesses can increase customer satisfaction and loyalty, and ultimately, drive growth and profitability. Furthermore, actively seeking out customer feedback and incorporating it into product development can demonstrate a commitment to customer-centricity, which can help attract new customers and retain existing ones. Overall, leveraging customer insights can be a powerful way for businesses to enhance their product offerings and stay ahead of the competition.

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Published on 06 / February / 2023 : 10-19
Published by Liana Aloyan

Journalist, columnist. Liana studies at the Faculty of Russian Philology of Khachatur Abovyan State University. She has been working at Yelaket (Yelaket.am) news agency since 2019 as a journalist and columnist. Writes articles about business and marketing. Liana is a member of "Media association" since 2020.

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